Client Policy

SAFETY & PRECAUTIONARY POLICY FOR CLIENTS & MASSAGE THERAPISTS:​

• Boulder County Health indoor mask order was rescinded on 2/18. We understand that everyone's comfort level differs, and we want to provide a space to respect everyone. Blooming Massage has adjusted our policy accordingly. A mask is to be worn during an appointment only if either the client or massage therapist request it. With that said, I encourage you to bring a mask to your appointment in the event that it is requested.
• We encourage our clients to arrive with proper hygiene to reduce the chance of cross contamination.
• Washing your hands or use of hand sanitizer before getting on the massage table is encouraged.
• Blooming Massage staff always wash their hands before each session - that will never change.
• At Blooming Massage, we have lengthened our buffer time between clients so we can properly sanitize our office before and after each client. Also, to enforce social distancing between clients.

NEW BUILDING ENTRANCE PROTOCOL:

Going forward, the main entrance to the building will remain locked at all times. Our new protocol will start on Monday, March 6th. Every one of our clients will receive a text or call the day of, or day before their appointments, with the special code to enter on a keypad for the entrance to the building.

The keypad is located on the left side of the main entrance. The code you will receive is a four-digit code which will be typed in as (star, 4 digits, pound = example: *0000#). A light on the keypad will turn green, the door will unlock and you have 10 seconds to enter the building through the left side door.​

CONSENT OF SERVICE:​

• I understand that the massage given to me by Blooming Massage is for the purpose of stress reduction, pain reduction, relief from muscle tension, increasing circulation.
• I understand that the massage therapist does not diagnose illness or disease and does not prescribe medical treatment or pharmaceuticals, nor are spinal manipulations part of massage therapy.
• I understand that massage therapy is not a substitute for medical care and that it is recommended that I work with my primary caregiver for any condition I may have.
• I have stated all my known physical conditions and medications, and I will keep the massage therapist updated on any changes.
• I understand and will abide by Blooming Massage's policies as stated.

​THERAPIST ETIQUETTE:​
I provide competent and professional therapeutic massage but do not diagnose or prescribe medical conditions. Clients are treated with respect and dignity regardless of their age, gender, race, nationality, sexual orientation, religion, economic status, body type, political affiliation, state of health and/or personal habits. Personal and professional boundaries are respected at all times. Privacy and confidentiality are maintained at all times. I will follow up via email or phone call within 24-48 hours to answer any and all questions or concerns after the treatment. Sexual harassment is not tolerated. If it occurs, I reserve the right to end the session immediately.​

​BOOKING:​
It's easy! Give us a call at (303) 827-5101 or use our online booking system ​

​CANCELLATION POLICY:

Please honor your appointments. Our therapists and business have costs associated with your booking even if you do not show up. If you do need to cancel or change your appointment, please give us 24 hours' notice. Cancellations and changes made within 12-24 hours before your appointment will be charged half the cost of your service. If you cancel or change your appointment within 12 hours of your appointment you will be charged the full cost of your service. We appreciate you honoring our policies. We look forward to providing you with the best service for your massage and wellness needs

PAYMENT OPTIONS:
We accept many forms of payment -- Cash, Check, Credit Card and Venmo. (If a check gets returned there is a $20 additional fee). As well as Gift Certificates and Prepaid packages.

​LATE ARRIVAL:​
Sessions will begin at the scheduled time. If you’ are running late, please note that you may not receive the fully allotted time of the scheduled session because an extension may not be possible.

​SICKNESS:​
If you happen to have a cold, flu, sore throat, stomach virus or anything very contagious, please reschedule your appointment. Drink lots of liquids and stay in bed/

INSURANCE:​

Blooming Massage is not contracted with insurance companies and does not accept insurance plans for payment. Payment in full is the responsibility of the client and is due at the time of service. We are happy to provide a receipt of services and payment received.

​​​CLIENT ETIQUETTE:

• Payments will be collected at the conclusion of the massage session.
• Boulder County Health indoor mask order was rescinded on 2/18. We understand that everyone's comfort level differs, and we want to provide a space to respect everyone. Blooming Massage has adjusted our policy accordingly. A mask is to be worn during an appointment only if either the client or massage therapist request it. With that said, I encourage you to bring a mask to your appointment in the event that it is requested.
• You can pay for your massage with cash, checks, or credit card. Extra $20 fee for returned checks.
• Tipping is not required, but if you choose to show additional appreciation, a good rule of thumb is between 15-20% of the regular rate of your service. Never Expected, Always Appreciated.
• Do not be under the influence of drugs or alcohol. * If you are on pain medication, please make me aware of it.
• Provide a health history or update when necessary.
• Sexual harassment of any kind is not tolerated. If it occurs, I reserve the right to end the session as well as terminate business relationship.
• We reserve the right to refuse service to anyone.
• Please let me know before the treatment starts if there are any areas that you are not comfortable having worked. If you become uncomfortable during the treatment, please inform me immediately.
• To ensure proper detoxification and receive the best results from the sessions please drink 12-16 ounces of water after your session. This does not include alcohol or caffeinated beverages.
• Arrive to the treatment with proper hygiene to reduce the chance of cross contamination.
• Refrain from eating a heavy meal just before your session.
• Wear comfortable clothing that you would not mind getting into after lotions/oils have been applied.